Santa Clara Copper International respects your right to privacy and shares your concern about the security of any data you may submit to our website. The following statement discloses the guidelines we have established for protecting the information you provide to us during your visit to http://www.santaclaracopper.com.
This website is owned, operated, and maintained by:
Santa Clara Copper International
4473 East Willet Road
Higley, Arizona 85236
Phone: 877-884-8607
E-mail: info@santaclaracopper.com
What information about me do you collect and how is it used?
Santa Clara Copper International only collects personal information about you if you voluntarily choose to share it with us. We do not rent or sell information concerning our customers to third parties. When you visit santaclaracopper.com, unless you voluntarily disclose personal information, we do not collect or store any personally identifiable information about you. However, we do collect and store certain data about the use of our website. This is done on an anonymous basis, and the same information is collected for all hits on our servers. The information collected may include the time and date you visited the site, the pages you looked at, and your IP address and domain name. We do not link this information to anything personally identifiable to you. We only use this information for system administration and to help us develop ideas about how we might tailor our site to improve your visit. This information is not rented or sold to third parties and will not be used by us to contact you in any way.
When you visit santaclaracopper.com, a cookie will be stored on your computer. Cookies are small text files that help us keep track of your shopping cart as you move through our store, and they only contain the necessary information to associate a shipping ID on your computer with the orders in the "shopping cart" table on our server. Please note: At the present time, you cannot purchase from santaclaracopper.com with the "cookies" feature shut off on your browser. If you place an order at santaclaracopper.com, we will request and collect personal information such as your name, e-mail address, mailing address, telephone number, credit card number, and expiration date. This information is used to fill your order or process your request for purchasing or information, as the case may be.
On our santaclaracopper.com website, there are several opportunities for you to share personal information about yourself with us. This may include information about you such as your interest in the products and services provided by Santa Clara Copper, your name, and your mailing address and e-mail address. Submission of this information is strictly voluntary. If you choose to share any personal information with us, we may store it and use it for internal marketing research and other marketing purposes, including e-mailing you with special promotions and other programs of interest. We may also, in the event that this information is collected as part of a warranty registration process, use this information to contact you later. If the information is sent as part of a website evaluation, we may also use the information to contact you about your comments. However, we do not rent or sell your information to another company.
You may decide to send santaclaracopper.com personally identifying information in an e-mail message which might contain information or inquiries about our products or services. Santa Clara Copper International will use this information to identify you as a Santa Clara Copper International customer and to respond to the electronic mail. We will only use the information obtained to resolve the issue identified in the e-mail. santaclaracopper.com never sells e-mail addresses. You may change your personal information by contacting Santa Clara Copper International . We may transfer personal information that you share within the Santa Clara Copper International Group of companies in order to provide the products that you request. Except as specified above, we will only share your personal information with third parties if:
   · we have your consent;
   · we consider that we are required to do so by law;
   · we find that you are in breach of our terms and conditions or any of our policies or usage guidelines for specific products or services;
   · it is necessary in our opinion to do so to prevent, investigate, detect or prosecute criminal offences or attacks on the technical integrity of our site(s) or our network; or
   · it is necessary in our opinion to do so to protect the rights, property, or safety of Santa Clara Copper International or its employees, the users of our website(s), or the public.
What does Santa Clara Copper International do to protect the data I transmit to your Online Store?
Santa Clara Copper Internationals online store, santaclaracopper.com, uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information such as your name and address, as well as critically sensitive information such as your credit card number. At present Santa Clara Copper International uses Paypal, an industry leader. Santa Clara Copper International website is also registered with site identification authorities so that your browser can confirm our identity before any personal information is sent. In addition, our secure servers protect this information using advanced firewall technology.
What do you do after you get an order from me?
Not only does Santa Clara Copper International protect your purchase-related information as it is transmitted to our servers, but we also secure the servers themselves to help prevent unauthorized access to the data after it is in our hands. Please review the TERMS OF USE disclosure listed on our website for further information regarding the use and restrictions pertaining to the internet. We do have security measures in place to reasonably protect our Internet servers, as well as our internal corporate computer resources, from loss, misuse, and alteration. In addition, your credit card and billing information cannot be read as it travels to our ordering system.
What can I do to help make sure online shopping works correctly?
To help ensure that these measures are effective in preventing unauthorized access to your private information, you should be aware of the security features available to you through your browser. You should use a security-enabled browser to make purchases at Santa Clara Copper Internationals online store. Please note: If you do not use a SSL-capable browser, you are at risk for having data intercepted. Santa Clara Copper International will not be responsible for any compromise of data that is intercepted due to the customer's use of an unsecured browser nor are we responsible for any security issues related to other or third party sites you may pass through prior or during your visit to Santa Clara Copper Internationals website.
Most browsers have the ability to notify you if you change between secure and insecure communications, receive invalid site identification information for the site you are communicating with, or send information over an unsecured connection. We recommend that you enable these browser functions to help ensure that your communications are secure. You can also monitor the URL of the site you are visiting (secure URLs begin with https:// rather than the normal http://), along with the security symbol of your browser (an open or closed padlock in Netscape or a broken or complete key in Internet Explorer) to help identify when you are communicating with a secure server. You can also view the details of the security certificate of the site to which you are connected. We encourage you to use this to check the validity of any site you connect to using secure communications.
If my credit card company determines that there are fraudulent charges on my account, what should I do? Contact the credit card company and file a complaint. If the purchase was made in conjunction with your use of the Santa Clara Copper International on-line store we will make every effort to assist you in the resolution of this issue.
You should carefully review security/privacy policies of any third party sites accessible from our site. Other sites accessible through our website have their own policies and data collection, use, and disclosure practices. Please consult each site's policies and practice. Santa Clara Copper International is not responsible for the policies or practices of third parties. The information practices of those websites linked from our site are not covered by this Privacy/Security Policy and we assume no liability. These other sites may send their own cookies to users, collect data, or solicit personal information.
Do you offer opt-out or opt-in services?
Is Santa Clara Copper International responsible for all of the material I see on your website?
Santa Clara Copper International does maintain responsibility for and authority over all information contained on its website. However, we may post links to sites that we do not control. Santa Clara Copper International is not responsible for the privacy practices or content of these sites.
What about testimonial copy?
What's your policy regarding children's use of your website?
While Santa Clara Copper International encourages everyone to visit our site and learn about our company and our products, we have no desire to collect information from those under the age of 18. Any instance of personal information about a minor being collected would be purely accidental and unintentional. If a minor would like to submit information to Santa Clara Copper International , we ask that the child's parent submit the information on his or her behalf. We strongly encourage parents to take an active role in their children's use of the Internet and to take appropriate steps to ensure a positive and safe experience.
Where can I learn more about using the Internet and protecting my privacy?
The United States Federal Trade Commission is one of many sources and has a web page http://www.ftc.gov/privacy/index.html devoted to providing you with information about protecting your privacy online. Santa Clara Copper International encourages you to familiarize yourself with the concepts discussed on this page.
Privacy/Security Policy changes
This Privacy/Security Policy was last changed on July 25, 2005. If Santa Clara Copper International makes changes to any terms or conditions of this Privacy/Security Policy, these changes will be posted on our websites in a timely manner.
Disclaimer: While we continue to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be 100 percent secure and Santa Clara Copper International cannot ensure or warrant the security of any information you transmit to us and will not be held liable for any damages incurred. Transmitting personal information is done at your own risk and you not Santa Clara Copper International are the only responsible party and agree to defend and hold Santa Clara Copper International harmless and defend any action taken against Santa Clara Copper International as a result of your use of this site. Santa Clara Copper International strongly urges you to review all of the notifications on this site and assumes that you have done so. You have the right not to use this site and agree that in doing so that you have reviewed and agreed to all of the policies posted with links throughout the site. Santa Clara Copper International has made every effort to provide links to this information for your safety and protection and to fully inform you about these limitations to our liability. It is up to you the consumer to stay informed and review all of this data prior to placing personal information on any site.